Healthcare linen deliveryEnquiries relating to shareholders, such as queries concerning notification of change of address, dividend payments and lost share certificates, should be made to the company’s registrars. The company has a share account, management and dealing facility for all shareholders via Equiniti.

This offers shareholders secure access to their account details held on the share register to amend address information and payment instructions directly, as well as providing a simple and convenient way of buying and selling the Company’s ordinary shares.

For internet services visit www.shareview.co.uk or the investor relations sections of the company’s website. The Shareview Dealing service is also available by telephone on 0870 850 0852 between 8.30am and 4.30pm Monday to Friday.

The best way to ensure that dividends are received as quickly as possible is to instruct the Company’s registrars to pay them directly into a bank or building society account; tax vouchers are then mailed to shareholders separately. Dividend mandate forms are available from the registrars. This method also avoids the risk of dividend cheques being delayed or lost in the post.

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Tel: +44 (0)870 600 3989
www.shareview.co.uk

Warning to shareholders

Over the last year many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters which imply a connection to the company concerned. These are typically from overseas based ‘brokers’ who target UK shareholders offering to sell them what often turn out to be worthless or high-risk shares in US or UK investments.

They can be very persistent and extremely persuasive and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free reports into the company.

If you receive any unsolicited investment advice:

• Make sure you get the correct name of the person and organisation and make a record of any other information they give you, e.g. telephone number, address, etc.
• Check that they are properly authorised by the FSA before getting involved. You can check at www.fsa.gov.uk/register.
• The FSA also maintains on its website a list of unauthorised overseas firms who are targeting, or have targeted, UK investors and any approach from such organisations should be reported to the FSA so that this list can be kept up to date and any other appropriate action can be considered. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can, preferably, be contacted by completing an online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml

Details of any share-dealing facilities that the company endorses will be included in company mailings.

More detailed information on this or similar activity can be found on the FSA website: http://www.fsa.gov.uk/consumer/